Welcome to the website of Forever Events Portugal (hereafter “we,” “our,” or “us”), a wedding event business based in the Algarve, Portugal. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us via our website, social media, or other communication channels. It also explains your rights under the GDPR.
For any privacy-related questions, please contact us at:
Email: [email protected]
Business Address: R. Convento de São Francisco Block 6, 8600-315 Lagos, Portugal
1. Information We Collect
We may collect and process the following categories of personal data:
• Personal Information: Your name, email address, phone number, mailing address, and other contact details.
• Event Information: Details related to your wedding or event, such as venue preferences, guest counts, and service requests.
• Financial Information: Payment details to process transactions (e.g., credit card data processed via third-party payment platforms).
• Technical Information: Your IP address, browser type, and browsing behavior on our website.
• Communication Data: Messages or inquiries sent to us, including email exchanges, feedback forms, or social media messages.
2. Legal Bases for Processing
We process your personal data under the following legal bases:
1. Contractual Necessity: To provide wedding-related services requested by you.
2. Legal Obligation: To comply with tax, legal, or regulatory requirements.
3. Legitimate Interests: To improve our services, prevent fraud, or respond to your inquiries.
4. Consent: For marketing communications or optional data you voluntarily provide.
3. How We Use Your Information
Your data will be used for the following purposes:
1. To respond to inquiries and provide quotations for wedding services.
2. To plan, coordinate, and execute your wedding or event.
3. To process payments and send invoices or receipts.
4. To send promotional materials, newsletters, or event updates (only with your consent).
5. To analyze website usage and improve our online presence.
4. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example:
• Contact information for inquiries is kept for [insert duration, e.g., 12 months].
• Event-related data is retained for [insert duration, e.g., 6 years] for legal or accounting purposes.
You may request deletion of your data at any time (see Section 7).
5. Sharing Your Data
We may share your personal data in the following situations:
• Service Providers: Third-party vendors (e.g., photographers, caterers, or payment processors) assisting with your wedding.
• Legal Requirements: To comply with legal obligations or protect our business interests.
• International Transfers: If necessary, data may be transferred outside the EU under GDPR-approved safeguards (e.g., standard contractual clauses).
6. Cookies and Tracking
We use cookies and similar technologies to:
• Enhance website functionality.
• Analyze visitor behavior.
You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].
7. Your GDPR Rights
Under GDPR, you have the following rights:
1. Access Your Data: Request details about the personal data we hold.
2. Correct Your Data: Update inaccurate or incomplete information.
3. Delete Your Data: Request data deletion unless required by law.
4. Restrict Processing: Limit how we use your data in certain circumstances.
5. Data Portability: Receive your data in a structured format.
6. Withdraw Consent: Revoke consent for marketing communications at any time.
7. Complain: Lodge a complaint with Portugal’s data protection authority (Comissão Nacional de Proteção de Dados - CNPD).
To exercise your rights, contact us at [email protected].
8. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is entirely secure. Please contact us immediately if you suspect a data breach.
9. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to you directly.
